ROUZATUL, FITRIAH (2024) PENGARUH PENULARAN EMOSI DARI CELEBRITY ONLINE TERHADAP PURCHASE INTENTION PRODUK KOSMETIK PADA LIVE STREAMING TIKTOK. S1 thesis, Universitas Malikussaleh.

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ROUZATUL FITRIAH_190410046_Pengaruh Penularan Emosi Dari Celebrity Online Terhadap Purchase Intention Produk Kosmetik Pada Live Streaming TikTok.pdf
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Abstract

Social commerce merupakan subkelas dari e-commerce yang memanfaatkan media sosial untuk mendukung interaksi dalam menfalitasi tansaksi secara online dan memperkaya pengalaman belanja online konsumen. Penelitian ini bertujuan untuk mengetahui pengaruh penularan emosi terhadap purchase intention produk kosmetik pada live streaming TikTok. Penularah emosi konsumen terbagi atas variabel pleasure emotion, arousal emotion, admiration, dan emotional trust. Metode penelitian yang digunakan dalam penelitian ini adalah penelitian kuantitatif. Populasi dalam penelitian ini adalah pengguna aktif TikTok yang pernah menonton dan memiliki pengalaman belanja melalui fitur TikTok live. Sampel dalam penelitian ini ialah sebanyak 100 responden dan menggunakan teknik purposive sampling. Metode pengumpulan data dalam penelitian ini ialah dengan cara menyebarkan kuesioner secara online dan secara langsung kepada konsumen kosmetik yang berada di Indonesia. Skala yang digunakan dalam kuesioner ini ialah semantic differential. Analisis data yang digunakan dalam penelitian ini ialah regresi linier berganda, regresi linier sederhana dan pengujian hipotesis menggunakan uji t dan uji F. Berdasarkan hasil regresi linier sederhana, emotional contagion (penularan emosi) berpengaruh signifikan terhadap purchase intention konsumen produk kosmetik pada live streaming TikTok. Hasil penelitian menunjukkan bahwa secara parsial variabel pleasure emotion dan emotional trust berpengaruh signifikan terhadap purchase intention konsumen produk kosmetik pada live streaming TikTok, sementara variabel arousal emotion dan admiration tidak berpengaruh signifikan terhadap purchase intention konsumen produk kosmetik pada live streaming TikTok. Akan tetapi secara simultan variabel pleasure emotion, arousal emotion, admiration, dan emotional trust secara bersama-sama berpengaruh terhadap purchase intention konsumen produk kosmetik pada live streaming TikTok. Aplikasi yang digunakan dalam penelitian ini adalah program Statistical Package For Social Science Version 25 (SPSS 25). Social commerce is a subclass of e-commerce that utilizes social media to support interaction in facilitating online transactions and enriching consumers' online shopping experience. This research aims to determine the effect of emotional contagion on purchase intention for cosmetic products on TikTok live streaming. The contagion of consumer emotions is divided into variables of pleasure emotion, arousal emotion, admiration, and emotional trust. The research method used in this research is quantitative research. The population in this study are active TikTok users who have watched and had shopping experiences through the TikTok live feature. The sample in this research was 100 respondents and used a purposive sampling technique. The data collection method in this research is by distributing questionnaires online and directly to cosmetics consumers in Indonesia. The scale used in this questionnaire is semantic differential. The data analysis used in this research is multiple linear regression, simple linear regression and hypothesis testing using the t test and F test. Based on the results of simple linear regression, emotional contagion has a significant effect on consumer purchase intention for cosmetic products on TikTok live streaming. The research results showed that partially the variables of pleasure emotion and emotional trust have a significant effect on consumer purchase intention of cosmetic products on TikTok live streaming, while the variables of arousal emotion and admiration do not have a significant effect on cumsumers purchase intention of cosmetic product on TikTok live streaming. However, simultaneously the variables of pleasure emotion, arousal emotion, admiration, and emotional trust together influence consumer purchase intention for cosmetic products on TikTok live streaming. The application used in this research is the Statistical Package For Social Science Version 25 (SPSS 25) program.

Item Type: Thesis (S1)
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HF Commerce
Divisions: Fakultas Ekonomi dan Bisnis > 61201 - Jurusan Manajemen
Depositing User: Rouzatul Fitriah
Date Deposited: 28 Feb 2024 08:11
Last Modified: 28 Feb 2024 08:11
URI: https://rama.unimal.ac.id/id/eprint/1161

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