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Thesis
Evilia, Yuhelsy Gayatri Evilia (2024) Penerapan CRM (Customer Relationship Management) terhadap Kepuasan dan Loyalitas Pelanggan dalam Meningkatkan Pemasaran di Industri Jasa (Studi Kasus: Wetland Square, Banjarmasin). S1 thesis, Universitas Malikussaleh.
